Services

Flexible support — project-based or ongoing monthly engagement.

SD

Service Desk / Helpdesk (L1–L2)

User support, onboarding, tickets, and Microsoft 365 assistance.

CL

Cloud & Systems Administration

M365, Entra, Intune, backups, access control, monitoring.

AI

Automation & AI Services

Workflow automation, AI assistants, scripting, optimisation.

DR

Data & Reporting

Dashboards, Power BI, Excel reporting, KPI insights.

WB

Website Maintenance

Updates, hosting setup, performance and content support.

QA

QA & Documentation

Testing, SOPs, handover packs, technical documentation.

Process

Simple, transparent, and predictable delivery.

1

Discover

Understand scope and requirements.

2

Plan

Define solution, timeline, and cost.

3

Deliver

Execute with testing and updates.

4

Handover

Documentation and ongoing support.

Contact

Tell us what you need — we’ll respond with next steps.

Email: hello@beyondthebits.com.au
Phone: +61 436 345 543
Location: Australia

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